Carbon Fiber / Painted Orders
ALL INFORMATION PERTAINING TO CUSTOM ORDERS CAN BE FOUND BELOW, PLEASE TAKE A MOMENT AND READ ABOUT THEM
Due to the volume of parts we finish on a weekly/monthly basis, as well as local custom projects, we can only provide a *General Timeline *of 3 – 6 Business Weeks for shipment ,from WHEN the part(s) are received by us, or longer, on any Custom Painted/Carbon Fiber/Custom Interior Order. Tracking will be emailed directly to you once the order has shipped. We are unable to give exact status updates during the production of your order. Please do not worry, WE ARE WORKING on your part(s) and they will ship as soon as they are ready! Some Vendors, such as ACI, are currently at a 7-8 week production time before shipping part(s). Professional workmanship goes into your part(s), in exchange for that, we appreciate your patience
Shipping Labels are usually made in advance, this is not an automatic notification your order is shipping out the door the same or next day. Once the tracking number has actually updated into the UPS or USPS system, that is confirmation the item is in transit
ALL Custom Finished Products
Please note that due to variations in GM factory colors and base coats, normal wear & tear on your vehicle, and multiple other unforeseeable factors, PERFORMANCE CORVETTES DOES NOT, WILL NOT and CANNOT guarantee a 100% color match on ANY custom made/finished Painted or Carbon Fiber HydroGraphics Part. There are NO returns accepted on custom finished parts as Performance Corvettes does not offer returns on items as our policy is FIRM on All Sales are FINAL. NO Exceptions. ANY PRODUCT RETURNED TO US WILL BE REFUSED UPON DELIVERY and Returned to Sender. Aftermarket, as well as OEM Parts, are always highly recommend to be Test Fitted prior to being Painted, Hydro Dipped or otherwise Customized by Performance Corvettes. There are NO returns or exchanges on ANY PRODUCT once we have put our hands on it, UNLESS, you are a local customer and we ourselves cannot properly install said product to our satisfaction. Almost all aftermarket parts will require modification for proper fitment on your Vehicle and only Professional Installation is Recommended
Special Order/Custom Made Products
Please Allow 15 – 30 *Business Days*, for shipment from OUR receipt of part(s) and sometimes longer, for ALL Custom Carbon Fiber, Custom Interior or Any Painted Part – Please note we do not guarantee 100% custom paint matches on any color on pre painted parts without having a vehicle present to blend the paint. NO EXCEPTIONS
Please note that if an order is at Business Day 31, or 32, or even 33, we will not issue or offer an automatic "full refund". Our lead times on custom parts is an "estimate" and are not guaranteed dates. We always do our best to minimize the shipment times, however, these are CUSTOM Made to Order parts, we are PROFESSIONALS when it comes to this level of work. This means we always put the proper amount of time and effort into anything we put on hands on in the shop. This is policy on how we operate on in our shop. We will no longer engage via text, email, phone, telegraph or fax machine regarding these policies. Any combative, argumentative, and/or berating behavior will be ignored. If you want a custom order cancelled, we are more than happy to do so, by issuing a refund less 30% of the total purchase price, or you may simply wait for us to finish the order properly. In return for all of this, we greatly appreciate and expect the same patience when it comes to waiting for your order to ship :o)